Attention! At the moment we make shipments to Russia and the CIS countries.
Sending to other countries is possible after paying for the registration of a phytosanitary certificate (paid by you additionally).
In any case, we are ready to meet and discuss possible delivery options individually with each of our clients.
About tracking the shipment from our online store by track number.
When making a purchase at the DobryeSemena.ru seed store, naturally, everyone wants to know about the movement of shipments? To do this, we have implemented this service - you can always track the shipment.
Features of tracking by track number (invoice number) on our website.
- Always up to date and informative
- Our data is updated every day, seven days a week. We track mail not only in Russia, but also around the world: parcels from Ukraine, Kazakhstan, Belarus, Hong Kong, China and other countries!
- You can track the track not only of Russian Post, Boxberry, CDEK, but also of many other companies: AliExpress, JD.com, Joom, Pandao, GearBest, Ebay.com, TaoBao.
Difference between order number and track number.
When you purchase from our store (and most other online stores), your order is assigned a unique ORDER NUMBER. This is necessary in order to distinguish your order from other orders of the store. You will receive it automatically to your e-mail along with a list of purchased items. It can be seen in the Personal Account.
Postal organizations, courier services already assign their unique track number to the parcel - this is the TRACKING CODE. This is necessary in order to recognize your shipment among a huge number of other people's shipments. The track code or track number or just the track we will send you by mail later, after sending.
Sometimes the question arises: Why is my shipment not tracked by identifier (track number)? There are several reasons:
- We have not yet transferred your order to the postal service or courier.
- For foreign shipments, only partial tracking of parcels in the territory of the country of departure is valid.
- Loss of a parcel at customs or in a sorting center.
If for some reason your shipment was delayed on the way, not tracked - write to us, we will solve the problem together!